Onyx Creative Asia

(06 / 06) · Service

ManagedServices

The ongoing care for everything already live: the site, the server, and the systems behind them.

What we do

Launch is not the end of the work. Software needs updating, servers need watching, certificates expire, and things break at inconvenient times. This covers all of it on a standing basis.

That means scheduled updates and backups, uptime and security monitoring with alerts, and a person to contact when something is wrong, rather than starting a search for help each time.

What is included

What we cover.

  • Web maintenance

    Updates and fixes on a schedule, rather than in a panic.

  • Server management

    The machine your site runs on, kept current and healthy.

  • Security

    Certificates, patches, and hardening, watched continuously.

  • Updates

    Software kept current so nothing quietly drifts into breaking.

  • Monitoring

    Uptime and performance checked around the clock, alerts routed to us.

  • Backups

    Regular copies, tested, so a bad day stays a small one.

  • Technical support

    A direct line when something breaks or you need a change.

Our process

How we deliver this work

  1. 01

    Take over

    We audit what exists, get proper access, and document how it is currently set up.

  2. 02

    Stabilise

    Updates, backups, and security brought current before anything else is scheduled.

  3. 03

    Monitor

    Uptime, performance, and security watched continuously, with alerts routed to us.

  4. 04

    Support

    A direct line for issues and requests, with a regular note on what was done.

Who this is for

Businesses with a site or system already running and no one responsible for keeping it healthy.

Sounds like you?

Related work

Is anyone actually looking after your website?

We maintain, monitor, secure, and support it. Contact us for a free consultation.

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