Fast Boat Booking Surface
Fast boat tickets and day trips from Bali
[Project data]
My Day Gili
Fast boat tickets and day trips from Bali
- Title
- Fast Boat Booking Surface
- Client
- My Day Gili
- Released
- 2026
- Location
- Padang Bai · Bali · Indonesia
- Project type
- Web & Software Development, Growth & Analytics
[01 — Overview]
My Day Gili sells fast boat tickets from Padang Bai to Gili Trawangan, Gili Air, Gili Meno, and Lombok, plus Gili and Nusa Penida day trips and Bali tours with private transfer. It runs on real fast ferries rather than small speedboats, works with four operators, and has been rated on TripAdvisor since 2017. Bookings happen on WhatsApp, which is how island crossings actually get booked.
My Day Gili has been moving travellers from Bali to the Gili Islands and Lombok since 2017. The hard part was never the boats, it was that a traveller comparing four operators had to open four tabs, none of which agreed on price, and then send a message that arrived with no context at all. The site puts the four crossings side by side with their real times and fares, adds the day trips and tours the team also runs, and routes every enquiry to WhatsApp carrying a reference for whatever the traveller was looking at.
[02 — The challenge]
What wasn't working
- 01Four operators, four sets of times and fares, and no single place that compared them.
- 02The difference between a large fast ferry and a small speedboat was the whole pitch, and it was nowhere on the page.
- 03Harbour fees, infant rules, and which port to show up at were asked over and over in chat.
- 04Enquiries arrived as bare messages, so the team had to work out which trip the traveller meant before answering.
[03 — The solution]
What we built
- 01Built the multi-page site: crossings, day trips, Bali tours, blog, and contact.
- 02Put the four operators side by side with their departure times and starting fares.
- 03Wrote the day-trip and tour pages with what is actually included, pickup and gear among them.
- 04Answered the recurring questions in a public FAQ instead of in chat, one at a time.
- 05Tagged every WhatsApp enquiry with a reference so it arrives with the trip attached.
- 06Marked up Product, LocalBusiness, and FAQ data so travel searches can read the fares.
[04 — The result]
What's different now
[In their words]
“Travellers used to open with which boat, what time, and how much, and we answered the same four things every day. Now the message arrives naming the crossing they already picked.”
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