Onyx Creative Asia
Kaatrity Dental Care[Tibubeneng, Canggu · Bali]

AI Receptionist & Clinic Site

Dental clinic in Canggu, Bali

Kaatrity Dental Care

[Project data]

Kaatrity Dental Care

Dental clinic in Canggu, Bali

Title
AI Receptionist & Clinic Site
Client
Kaatrity Dental Care
Released
2026
Location
Tibubeneng, Canggu · Bali
Project type
AI Automation

[01 — Overview]

Kaatrity Dental Care offers Airflow cleaning, scaling and polishing, whitening, fillings, check-ups, children's check-ups and night guards from one treatment room in Canggu, with an English-speaking dentist and a sterile kit opened for every patient.

Kaatrity is a small dental clinic in Tibubeneng, Canggu, run by drg. Ika and her assistant from a single treatment room, with a 5.0 rating on Google from 295 reviews. Most first questions are the same: what an Airflow cleaning is, whether the clinic opens on Saturday, whether there is a slot today, whether they treat children. The site answers them with an AI receptionist set up with the clinic's own treatments and hours, which replies in English or Bahasa Indonesia at any hour and passes anything that needs a dentist, a diagnosis or an exact price to the team on WhatsApp.

[02 — The challenge]

What wasn't working

  • 01The same first questions came in again and again: treatments, hours, same-day slots, children.
  • 02Visitors from abroad needed answers in English, locals in Bahasa Indonesia.
  • 03Anything clinical had to reach the dentist, not be guessed at by a bot.
  • 04Booking had to be one step from any treatment.

[03 — The solution]

What we built

  • 01Built the clinic site: treatments, approach, reviews and how to find it.
  • 02Built an AI receptionist set up with the clinic's own treatments and hours.
  • 03Added suggested questions and an 'ask about this' link on every treatment.
  • 04Set clear limits: diagnosis and exact prices go to the clinic on WhatsApp.
  • 05Added a booking request form with treatment and date.

[04 — The result]

What's different now

01First questions get an answer at once, day or night, in two languages.
02The team's WhatsApp time goes to bookings, not to the same answers.
03Every treatment leads straight to a question or a booking.

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